Frequently Asked Questions
All candles are made of 100% food-grade paraffin wax, colored with paraffin chip pigments, and 100% cotton wicking for minimal soot output. This means we provide the cleanest burn possible for you!
Forever is a word we use lovingly, given you care for your candle art properly, they can absolutely become ever-lasting works to bring you joy throughout the years. Please remember to read and follow all instructions given with your candle to ensure the proper burn tunnel is created. This allows you to keep the art as a functional candle holder for years to come! Do not hesitate to contact us with questions you may have regarding the instructions. But remember we do not accept returns on candles unless they arrive broken or otherwise damaged through no fault of your own (i.e. shipping). We thank you for your understanding!
Yes! Our artists are capable of making just about anything in vector style art! The only request we have is no portraits; due to the time limit we have to carve, it is difficult to put as many details into the wax as needed to create a good portrait. We thank you for your understanding as we work hard to provide just about any other design you may ask for. Please send us an email with your vector clip art or reference photo and we will be happy to discuss the possibilities for your candle! For the custom price you are allowed to choose any shape and colors as well; limited to what we have available of course.
15 minutes maximum, from dip to carve. After adding all of our colored layers on our artists have roughly 7-10 minutes before the wax cools to add all of the details to the candle. We pride ourselves on truly creating works of art in as few minutes as possible.
Yes! You are welcome to watch us on our many social media platforms. We create on there often and you may even find us "live" carving from time to time. *Due to the need to protect our artform please know that some steps may be edited out or "skipped"; we do ask kindly that you respect our craft and do not try to imitate or ask for "step by steps" of creation. Although, we are happy to answer most questions regarding the craft so don't shy away from asking!